Question 1

What payment methods can I use to buy stablecoins on Kado Ramp?

Accepted Answer

Currently debit cards, credit cards, and ACH bank transfers are enabled on Kado Ramp. If you’re based in the US, it is suggested you use the ACH bank transfer method. If you’re based outside the US, it is suggested you use debit/credit cards.

Depending on your payment method, your bank may issue other fees on their end. We recommend using a bank transfer, and a debit card instead of a credit card, as credit card issuers may issue a Cash Advance fee.

Question 2

Where is Kado Ramp Operational?

Accepted Answer

Kado Ramp is live in all US states, except for New York due to state regulation.

Kado Ramp is live in all countries except where the country code is “RU”, “CN”, “UA”, “KP”, “ZW”, “YE”, “SY”, “VE”, “NI”, “LY”, “IQ”, “IR”, “CU”, “BLR”.

Question 3

Why do you require KYC?

Accepted Answer

Kado's banking partners legally require KYC for all onramp/banking activities. KYC helps protect against fraud and suspicious activities. Additionally, this allows Kado to raise limits for all users, in tandem, as opposed to other service providers without KYC and lower limits.

Question 4

What are fees for Kado Ramp?

Accepted Answer

We've listened to the community and worked hard to reduce fees as much as we can. We charge a flat $2 fee for ramp transactions up to $1000.

Depending on your payment method, your bank may issue other fees on their end. We recommend using a bank transfer, and a debit card instead of a credit card, as credit card issuers may issue a Cash Advance fee.

Question 5

How can I raise my daily spend limit on Kado Ramp?

Accepted Answer

Kado Ramp has different account levels with different spend limits. All new users start at Level 1 with a $500 daily limit. In the spirit of fraud protection and proving trustworthiness with the platform, users can raise their spend limit and account levels by going through KYC approval and transacting on the platform.

Customers become eligible for limits of $1,500 per day after 14 days, and $3,000 per day after 28 days.

Question 6

How long does KYC take?

Accepted Answer

If the information you've provided is accurate and the documents provided are clear and readable, our automatic KYC process should take less than two minutes.

If the KYC process is not successful, we will manually review the information over the next few days and get back to you.

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