Q: What payment methods can I use on Kado?

For international payments, Kado accepts debit cards, credit cards, and SEPA Instant transfers. In the U.S., you can use debit cards, credit cards, ACH transfers, or Wires to purchase crypto via Kado. Please see our <a href="https://www.kado.money/supported-countries">supported countries </a> for more details. If using a card, we recommended using a debit card, as credit card issuers decline crypto transactions more frequently than debit cards.

Question 1

What payment methods can I use on Kado?

Accepted Answer

For international payments, Kado accepts debit cards, credit cards, and SEPA Instant transfers.

In the U.S., you can use debit cards, credit cards, ACH transfers, or Wires to purchase crypto via Kado.

Please see our supported countries for more details.

If using a card, we recommended using a debit card, as credit card issuers decline crypto transactions more frequently than debit cards.

Question 2

Where is Kado Operational?

Accepted Answer

Kado Ramp is live in 150+ countries, and all US states except for New York and Texas due to state regulation. Please see our supported countries list

The countries Kado is NOT live in are listed below:

Afghanistan Algeria Bangladesh Belarus Bolivia Burkina Faso Cameroon Cape Verde Central African Republic China Colombia Congo (the Democratic Republic of the) Congo (the) Cuba Côte d'Ivoire
Egypt Eritrea Ethiopia Ghana Haiti Honduras Iran Iraq Kenya Latvia Lesotho North Korea Lebanon Liberia Libya Mali Morocco Mozambique Myanmar Namibia Nepal Nigeria Pakistan Qatar Russian Federation Saudi Arabia Senegal Sierra Leone Somalia South Sudan Sri Lanka Sudan (the) Syrian Arab Republic Tanzania Uganda Ukraine United Arab Emirates Venezuela* Western Sahara Yemen Zambia Zimbabwe

*Only natural person contact permitted at this time

Question 3

Why do you require KYC?

Accepted Answer

Kado's banking partners legally require KYC for all onramp/banking activities. KYC helps protect against fraud and suspicious activities. Additionally, this allows Kado to raise limits for all users, in tandem, as opposed to other service providers without KYC and lower limits. We take the security and compliance of our customers very seriously, and we have a thorough process in place to ensure that all accounts meet the necessary requirements.

Question 4

How long does KYC take?

Accepted Answer

If the information you've provided is accurate and the documents provided are clear and readable, our automatic KYC process should take just a few minutes.

If the automated KYC process is not successful, the information will be manually reviewed over the next few days and we'll follow back up with you.

Question 5

How long does a Kado Ramp transaction take?

Accepted Answer

The assets should show up in your wallet in less than 10 minutes if the payment method used is a debit/credit card or bank transfer. Wire transfers can take a few hours or up to 2-3 days. If you still don't see it after the time previously stated, please reach out to support@kado.money.

Question 6

What assets can I purchase with Kado?

Accepted Answer

At the moment, Kado supports BTC, ETH, USDC, USDT, OSMO, AVAX, SOL, MATIC, XLM, ATOM, DAI, INJ, LTC, SCRT, STARS, WHALE, CMDX, XKI, XPLA, REGEN, BLD, and IST. Kado is always working to expand to new assets.

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